Esam Shahlol
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Delete your family circle account

Your habits in Rafaah stay on your phone and never reach us. The only account the app creates is for the optional family circle. Here is how to delete it and everything you shared in it.

العربيةEnglish

In the app (immediate)

  1. Open the app, then Settings → Family circle.
  2. Tap "Delete my circle account" and confirm.

Or use Settings → Your data and privacy → Delete all data: it deletes your data on the phone and your circle account together.

Note: uninstalling the app does not delete your circle account. Delete the account first.

If you no longer have the app

Email us with one of these:

  • your circle account ID (shown at the bottom of the circle page in the app, 8 letters and digits), or
  • the circle's name and the name you used in it.

Email support@esamshahlol.com

We may ask you to confirm the account is yours, then delete it and confirm within 30 days at most.

What is deleted

  • Your circle account and its ID.
  • Your name in the circle and your consent record.
  • The habits you shared and the days you reached them.
  • The «encouragement» and «dua» nudges you sent or received.

We keep none of it after deletion. Shared family habits stay with the other members and hold nothing about you. If you started the circle, the longest-standing member takes it over; if you were the last member, the whole circle is deleted.

Your habits on your phone never reach us. Delete them in the app, or by uninstalling it.

Details are in the privacy policy.